Privacy Policy

Casvee (“we,” “our,” or “us”) is committed to safeguarding the privacy and personal data of our users and customers. This Privacy Policy outlines how we collect, use, disclose, and protect personal information collected through our website, casvee.com. We are dedicated to transparency, accountability, and upholding the highest standards of data protection in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws.

1. Introduction: Our Commitment to Privacy and Data Protection

At Casvee, your privacy is of fundamental importance. We believe in processing personal information responsibly, securely, and transparently. Whether you are a casual visitor to casvee.com or an active user of our services, we are committed to protecting your data and respecting your rights.

2. Scope of This Policy and Data Controller Role

This Privacy Policy applies to all personal data collected via our website, casvee.com, and through any related communications. For the purposes of applicable data protection legislation, Casvee acts as the data controller. This means we determine the purposes and means of processing personal data.

3. Categories of Data We Process

We may collect and process the following categories of personal data:

a. Usage Data
Includes information about how you use casvee.com, such as IP addresses, browser type, geographic location, operating system, language preferences, access times, pages viewed, and referring website addresses.

b. Account Data
Includes contact and identity information you provide when you create an account or interact with us: full name, email address, mailing address, and telephone number.

c. Profile Data
Includes data collected through your interactions with our website, including preferences, purchase history, browsing behavior, and content interests.

d. Communication Data
Includes correspondence you send to us such as responses to surveys, feedback, support inquiries, and contact history.

e. Technical Data
Includes data related to the devices you use to access our services such as device type, operating system, device identifiers, screen resolution, and system configurations.

f. Transaction Data
Includes details relating to payments and purchases, such as billing information, payment methods, transaction history, and delivery addresses.

g. Preference Data
Includes your marketing preferences, communication consents, and responses to promotional materials or product interest selections.

4. Legal Bases for Processing

We process personal data under the following lawful bases, as permitted under GDPR and CCPA:

– Consent: Where you have actively consented to our use of your data for specific purposes.
– Contractual Necessity: Where processing is needed to perform the services under our contract with you.
– Legal Obligation: Where processing is required to comply with applicable law or legal requests.
– Legitimate Interests: Where processing is necessary for our legitimate business purposes, provided these interests are not overridden by your rights and freedoms.

5. Your Rights

Subject to applicable law, you may exercise the following rights regarding your personal data:

– Right to Access: You have the right to request access to the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete personal information.
– Right to Erasure: Also known as the “right to be forgotten,” you can request deletion of your data under certain conditions.
– Right to Restrict Processing: You may request that we restrict the processing of your personal data.
– Right to Data Portability: You may obtain your personal data in a structured, commonly-used format and transmit it to another data controller.

To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before fulfilling your request.

6. Security Measures

Casvee employs rigorous security protocols to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

– Data encryption (in transit and at rest)
– Secure access controls and authentication systems
– Regular security audits and vulnerability testing
– Secure data backups and redundancy protocols
– Employee training on data protection and confidentiality

7. International Data Transfers

Where your personal data is transferred outside of your jurisdiction (e.g., from the EU to the United States), we ensure it is secured with appropriate safeguards, such as EU Standard Contractual Clauses or other legal mechanisms recognized by applicable data protection authorities.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes we collected it for, including to satisfy legal, contractual, tax, or reporting obligations. Specific retention periods include:

– Account and Profile Data: retained for the duration of your account plus up to 36 months after closure
– Transaction Data: retained for at least 7 years for compliance with financial regulations
– Communication and Support Data: retained for up to 24 months
– Preference Data: retained until you update or withdraw your consent

Once the applicable retention period expires, your data is securely deleted or anonymized.

9. Cookie Policy

Casvee.com uses cookies and similar tracking technologies to enhance user experience, improve performance, and analyze trends. We classify cookies as follows:

– Essential Cookies: Required for basic functionality and security
– Functional Cookies: Enable personalization and improved user experience
– Analytics Cookies: Help us understand user behavior and improve our services
– Performance Cookies: Monitor website performance and load times

10. Cookie Management and Compliance

Upon your first visit to casvee.com, you will be presented with options to manage your cookie preferences in accordance with GDPR and CCPA. You can update these settings at any time via your browser or our Cookie Preferences Center. Users have the right to opt-out of non-essential cookies and data sales under relevant privacy laws.

11. Special Protections for Children

Casvee does not knowingly collect personal data from children under the age of 13. If we discover that a child has provided us with personal data without parental consent, we will take immediate steps to delete such information. If you believe we may have unknowingly collected data from a child, please contact us at [email protected].

12. Policy Updates

We reserve the right to revise this Privacy Policy from time to time as necessary to reflect changes in our processing practices, legal requirements, or technological developments. When we update the Policy, we will notify users via casvee.com and provide opportunities to review and consent to any material changes.

13. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or our handling of your personal information, please contact us at:

Email: [email protected]
Website: https://casvee.com

We are committed to remaining in full compliance with applicable privacy regulations and to ensuring the ongoing protection of your personal data. Please do not hesitate to reach out with any privacy-related concerns or requests.